Delivery Policy

1. Order Processing:

1.1 Order Confirmation:
  • Upon successful payment, customers will receive an order confirmation email with the details of their purchase.
1.2 Processing Time:
  • Orders are processed within 5 to 7 business days after payment confirmation.
  • Custom or personalized items may require additional processing time.

2. Shipping Information:

2.1 Shipping Methods:
  • We offer standard and expedited shipping options.
  • Shipping costs are calculated at checkout based on the destination and selected shipping method.
2.2 Shipping Zones:
  • We currently ship to India.

3. Estimated Delivery Time:

3.1 Delivery Timeframe:
  • Standard shipping: 5 to 7 business days.
  • Expedited shipping: 12 to 14 business days.
  • Please note that these are estimated delivery times, and actual delivery may vary.
3.2 Tracking Information:
  • Customers will receive an email with tracking details once the order is shipped.
  • Tracking can be monitored through our website or the carrier’s platform.

4. Shipping Delays:

4.1 Unforeseen Circumstances:
  • In case of unexpected events such as natural disasters or carrier delays, delivery times may be affected.
  • We will promptly communicate any significant delays and work towards resolving issues.

5. Delivery Charges:

5.1 Shipping Costs:
  • Shipping costs are determined by the total weight of the order and the shipping destination.
  • Any applicable taxes or duties are the responsibility of the customer.

6. Returns and Refunds:

6.1 Return Policy:
  • Detailed information about our return policy can be found Return and Cancellation Policy.
  • Conditions for returns and exchanges are outlined in the return policy.
6.2 Refunds:
  • Refunds will be processed in accordance with our refund policy.

7. Customer Support:

7.1 Contact Information:
  • Clear contact details for customer support are available on our website.
  • We strive to respond to customer inquiries within 24 hours during business days.

8. Updates to Delivery Policy:

8.1 Policy Changes:
  • We reserve the right to update our delivery policy as needed.
  • Any changes will be reflected on this page with the date of the last update.
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